Last Updated: May 2025
Effective Date: January 1, 2019
Jireh Home Cleaning
Your privacy matters to us. This policy explains what information we collect, why we collect it, and how we protect it. We do not sell your personal information to anyone — ever.
1. Who We Are
Jireh Home Cleaning ("we," "us," or "our") is a professional residential cleaning service based in Denton, Texas. We provide deep cleaning, regular cleaning, move-in/move-out cleaning, and related residential cleaning services.
Our website is located at jirehhomecleaning.com and we can be contacted at:
We collect information you provide to us directly, as well as some information automatically when you use our website.
Information you provide:
- Contact details — name, email address, phone number, and home address (when requesting a quote or booking a service)
- Service information — details about your home (size, number of rooms, service preferences) that you share when requesting a quote or booking
- Communications — messages you send us via our contact form, email, or phone
- Payment information — billing details processed through our secure payment provider (we do not store full credit card numbers)
Information collected automatically:
- Usage data — pages visited, time spent on the site, links clicked, and referring pages
- Device and browser data — browser type, operating system, device type, and screen resolution
- IP address — used for security and general geographic analytics (country/city level only)
- Cookies and similar technologies — see the Cookies section below
3. How We Use Your Information
We use the information we collect for the following purposes:
- Providing our services — scheduling, performing, and communicating about cleaning appointments
- Responding to inquiries — replying to questions, quote requests, and customer support messages
- Processing payments — billing for services rendered
- Service improvement — understanding how our website is used so we can improve it
- Marketing communications — sending occasional promotions or service reminders (only if you have opted in, and you may unsubscribe at any time)
- Legal compliance — meeting our obligations under applicable law
We will never use your information for purposes beyond what is described in this policy without your explicit consent.
4. How We Share Your Information
We do not sell, rent, or trade your personal information to third parties. We may share information only in the following limited circumstances:
- Service providers — trusted third-party tools we use to operate our business (scheduling software such as Jobber, payment processors, email service providers). These parties are contractually required to protect your data and may only use it as directed by us.
- Legal requirements — if required by law, court order, or governmental authority
- Business transfers — if Jireh Home Cleaning is acquired or merged with another company, your information may transfer as part of that transaction
5. Cookies & Tracking Technologies
Our website uses cookies — small text files stored on your device — to enhance your browsing experience.
Types of cookies we use:
- Essential cookies — necessary for the website to function correctly (e.g., form submissions)
- Analytics cookies — help us understand how visitors use our site (e.g., Google Analytics). This data is aggregated and anonymous.
- Functional cookies — remember your preferences to improve your experience on return visits
Most browsers allow you to control cookies through their settings. Disabling certain cookies may affect website functionality. You can opt out of Google Analytics tracking at tools.google.com/dlpage/gaoptout.
6. Third-Party Services
Our website integrates with third-party services that have their own privacy practices:
- Jobber — our scheduling and service request platform. When you submit a quote request, your information is processed through Jobber. See Jobber's Privacy Policy.
- Google Fonts — fonts are loaded from Google's servers. See Google's Privacy Policy.
- Facebook & Instagram — our social media pages are governed by their respective privacy policies.
- WhatsApp — if you contact us via WhatsApp, your message is subject to WhatsApp's privacy terms.
- Google Maps — our contact page embeds a Google Map subject to Google's Privacy Policy.
We encourage you to review the privacy policies of any third-party services you interact with through our website.
7. Data Security
We take reasonable administrative, technical, and physical measures to protect your personal information from unauthorized access, loss, or misuse. These include:
- Secure HTTPS connections on our website
- Limited access to personal data — only staff who need it to perform their job duties
- Use of reputable, security-certified third-party platforms for payment and scheduling
No method of transmission over the internet is 100% secure. While we strive to protect your personal information, we cannot guarantee absolute security. In the event of a data breach that affects your rights, we will notify you as required by applicable law.
8. Your Rights
Depending on your location, you may have the following rights regarding your personal information:
- Access — the right to request a copy of the personal data we hold about you
- Correction — the right to request that we correct inaccurate information
- Deletion — the right to request that we delete your personal information (subject to certain legal obligations)
- Opt-out of marketing — you may unsubscribe from our marketing communications at any time by clicking "unsubscribe" in any email or by contacting us directly
- Data portability — the right to receive your data in a structured, machine-readable format
To exercise any of these rights, please contact us at help@jirehhomecleaning.com or call (940) 230-9837.
9. Children's Privacy
Our website and services are not directed at children under the age of 13. We do not knowingly collect personal information from children. If you believe we have inadvertently collected information from a child, please contact us immediately and we will promptly delete it.
10. Changes to This Policy
We may update this Privacy Policy from time to time to reflect changes in our practices, legal requirements, or services. When we do, we will update the "Last Updated" date at the top of this page.
We encourage you to review this policy periodically. Continued use of our website after changes are posted constitutes your acceptance of the updated policy.
If you have any questions, concerns, or requests regarding this Privacy Policy or how we handle your personal information, please contact us:
We aim to respond to all privacy-related inquiries within 5 business days.
